Richmond House is dedicated to empowering children and young people, along with their siblings, who face a variety of complex needs. These include, but are not limited to, conditions such as Cerebral Palsy, Autism Spectrum Disorder, Global Developmental Delay, Low Muscle Tone, Complex Epilepsy, Asperger Syndrome, Tourette Syndrome, Depression, Dysthymia, Attention Deficit Hyperactivity Disorder (ADHD), and various learning, physical, and mental challenges, as well as sensory impairments. Richmond House provides Alternative Provision, serving as a powerful pathway to placement within an Independent School, complemented by invaluable overnight respite services. Currently, these provisions are on the journey to registration with Ofsted under the relevant children's social care and education frameworks. It's worth noting that while the educational and residential respite services are under the regulatory guidance of Ofsted, the personal care at Richmond House shines under the oversight of the Care Quality Commission (CQC).

Richmond House provides services to enable children and young people to overcome difficulties with communication, learning and life skills and give families the techniques and strategies to cope with autism through understanding a child's condition and needs by applying a familiar approach in line with education and family guidelines and agreements.